Zeno Pay gathers information that helps us understand who you are, how your business operates, and how we can support you with secure financial tools. This includes personal details like your name, contact information, and verification documents, as well as business details such as your ecommerce store data, transaction history, marketplace fees, revenue records, expenses, and payout insights.

The data you share with Zeno Pay allows us to run the platform effectively, keep your account secure, and give you meaningful insights into your ecommerce finances.

We use this information to verify your identity, sync your store data, generate accurate reports, and automate tasks like reconciliation. Your data also helps us personalize your experience- showing you the metrics that matter most and improving

You have full control over how your information is used within Zeno Pay. You may request access to the personal and business data we store, update any incorrect details, or ask us to remove certain information where applicable by law. You can also manage your communication preferences or choose to disconnect integrated ecommerce stores whenever you wish.

We believe in transparency and give you the ability to understand what data we collect, how it’s used, and what steps you can take to manage your privacy settings. Your rights are an important part of keeping your experience safe, fair, and secure.

We store your information only as long as it is required to provide our services, meet legal requirements, and maintain accurate financial records for your business. Data connected to your account remains accessible to you while your account is active, and we keep certain records for regulatory or compliance purposes even after account closure.

Cookies and similar tracking tools help Zeno Pay recognize your browser, remember your preferences, keep you securely logged in, and enhance your overall experience. These small data files allow the platform to load faster, reduce repetitive actions, and show content that fits your business needs.

We may update this Privacy Policy from time to time to reflect new features, changes in the law, or improvementsto how we protect your data. Whenever updates are made, we will post the revised version here and may notify you through email or platform alerts when necessary. We encourage you to review the policy regularly to stay informed about how your data is used and protected.